Having a good disaster recover plan is crucial to keep any business on 24/7. How many companies do a trial run of it ? I know that big companies like Citibank and BP have test runs every year just to keep the staff on their toes and not forget incidents like 9/11 could have far reaching proportions. So here's a good read on how New Orleans picked up the pieces after Hurricane Katrina and how you can learn from it.
And while New Orleans did have an overall emergency response plan, which, for example, specified that the city would maintain lists of the phone numbers of critical personnel, the emergency plans placed too much faith in phone service remaining intact, Meffert says.
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