Here's a tool that companies can't live without. Tracking your users who call for IT related help and managing IT assets.
Overwhelmed by e-mails, phone messages and sticky notes requesting IT help? Now you have a solution. Track-It! Standard. It's the perfect solution for tracking and managing of your IT assets and end-users' help requests. It helps increase the level of IT support, eliminating communication bottlenecks and preventing problems from falling through the cracks. Intuitive configuration wizards automatically discover and inventory network assets such as workstations and applications, synchronizes end-user data with on-demand Active Directory and maps the discovered assets to the end-users for easy look up at the help desk. It also discovers other non-PC assets such as switches and routers. This complete solution includes help desk, asset auto discovery, purchasing, reports, training and library modules.
As the world’s most widely installed help desk and asset management solution, Track-It!, founded in 1991, has helped IT professionals at more than 45,000 customer sites track over 14 million assets.
Download Numara Track-It 7 for IT asset inventory
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