Here's something I've known since I got my first job as a Network Engineer in 1999. Staffing problems are not something easy to take care of and I've been through that leading a nationwide rollout for a project with 26 engineers involved. I felt I was on 24 hours standby and my mobile phone was becoming like a part on my face feature.
The top two IT-related problems are operational incidents and staffing issues, according to a global survey commissioned by the IT Governance Institute. Security and compliance were reported to be the least important problems-likely due to the significant efforts that have been put into information security projects and compliance programs, such as those for Sarbanes-Oxley in the US.
The survey consisted of 695 interviews with CEO/CIO-level executives in 22 countries. The study assessed the C-suite's IT governance priorities and actions executives have taken related to IT governance. It is a follow-up to ITGI's 2003 report and tracks IT governance trends over the past two years.
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