Selling overpriced software is a big mistake in the IT business but giving away free software can cause the wrath of users too.
AOL have just released their Active Virus Shield anti-virus software last week and consumer advocates are already not too happy with it. After their blunder in releasing their users search results to the public, its seems that the software's licensing agreement allows AOL much broader rights to collect information and share data on how the software is being used. It also permits AOL and its affiliates to send e-mail to users.
According to Eric Howes, director of malware research at anti-spyware vendor Sunbelt Software Inc, "If you go through the installation, just as any normal user would, there is not the slightest hint of any advertising functionality or data gathering of any kind,".
Active Virus Shield uses Kaspersky Lab Ltd.'s well-regarded antivirus software and comes with an optional security toolbar that blocks pop-up ads and manages passwords. The software is available free to anyone who wishes to download it.
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