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Dec12
Microsoft Lost Sight of Customers needs?

James Allchin, headed various aspects of Windows development since the mid-1990s wrote in an e-mail that he would buy a Mac if he was not a Microsoft employee. He plans to retire at the end of this year with the shipping of Windows Vista. "I think our teams lost sight of what bug-free means, what resilience means, what
full scenarios mean, what security means, what performance means, how important current applications are, and really understanding what the most important problems our customers face are. I see lots of random features and some great vision, but that does not translate into great products." In February 2000, a case charges that Microsoft used its monopoly position to overcharge Iowans for its software. Held in the Polk County District Court in Des Moines, it is one of two remaining antitrust cases the state of Mississippi's case is the other (brought by the U.S. government and multiple states against Microsoft starting
in the late 1990s). As in past antitrust trials against Microsoft, much of the evidence came in the form of e-mails from Allchin and other Microsoft
executives. Ironically, Allchin himself is quoted in two internal memos directing employees to get rid of all e-mails after 30 days.

Windows development chief: 'I would buy a Mac if I didn't work for Microsoft'

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